Job Summary:
We are seeking a highly skilled and results-driven AP/AR Manager with a strong focus on software systems and process optimization. The ideal candidate will manage and improve the efficiency of our A/P, T&E, and A/R functions by leveraging technology and automation tools to reduce manual work and enhance overall performance. You will work closely with the finance team and external software vendors to ensure seamless AP and AR operations, while driving continuous improvements in processes, systems, and tools.

Key Responsibilities:

• Software Systems Management:
  • Oversee the management and integration of AP and T&E software systems (Tipalti and Concur), ensuring smooth functioning and full utilization of available features.
  • Work with external software vendors through KYC and implementation processes as needed. 
  • Review sync errors and work with external software vendors to resolve errors, and develop processes to minimize future sync issues.
  • Ensure all systems are configured to support automated workflows and reduce manual intervention, such as invoice processing, payment approvals, and reporting.
  • Collaborate with cross-functional teams to streamline and standardize AP processes across departments.
• Team Leadership & Training:
  • Manage two direct reports (one in AR and one in AP), ensuring high productivity and quality control.
  • Develop and conduct training programs for direct reports on the use of software systems, automation tools, and process improvements.
• Vendor and Payment Management:
  • Manage relationships with vendors and service providers to ensure timely payments and resolve issues related to AP processes or systems.
  • Have ownership of the AP inbox and ensure emails are replied to in a timely manner, and escalate issues to upper management when necessary.
  • Oversee vendor onboarding into Tipalti, and resolve any sync issues in a timely manner
• Time and Expense Management
  • Ensure T&E reports from Concur sync into the ERP (Intacct), and work with external vendors when needed. 
  • Work with employees to enroll them with a credit card when needed.
  • Review credit card balances (at employee and overall level), and communicate with employees who have hit their limit. Initiate company credit card payments if the overall limit is almost met.
  • Follow up with employees for missing T&E reports, and help enforce company policy
  • Review month credit card reconciliations and assist with monthly accruals for missing reports.
• Accounts Receivable
  • Manage the end-to-end accounts receivable process, ensuring accurate and timely invoicing and collections.
  • Oversee and review AR aging reports, ensuring prompt follow-up on overdue accounts.
  • Develop and implement AR policies and procedures to streamline processes, and ensure invoicing is done in a timely manner.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 3+ years of experience in accounts payable, with a focus on software systems, automation, and process improvements.
• Proven experience managing AP software systems, including ERPs (e.g., SAP, Oracle, NetSuite) and AP automation platforms (e.g., Tipalti, AvidXchange, MineralTree).
• Strong knowledge of AP best practices and the ability to identify opportunities for automation and efficiency gains.
• Demonstrated ability to lead teams and manage cross-functional projects.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication skills and ability to collaborate with various departments.

Preferred Skills:

• Experience with implementing or optimizing AP automation tools or software solutions.
• Experience with Tipalti, Sage Intacct, PaymentNet, JPMAccess, and Concur are a plus but not required.

Working Conditions:

• Full-time, two days in office (minimum), remote work the other days

About Firebird:

Firebird is a next generation music company providing career and brand guidance to over 1,000 artists worldwide to help them develop and grow broader global audiences and build longer lasting, higher impact, more profitable careers.  Redefining the intersection of music, technology and finance, Firebird has rich expertise across the spectrum of artist management and intellectual property creation, from traditional endeavors like touring and recording, to cutting edge marketing and consumer product development, to emerging digital platforms from gaming to AI.  Firebird’s roster of partners includes some of the most important companies across the various aspects of the music landscape today including Red Light Management, Mick Management, Transgressive, Defected, Ntertain, Tape Room, Easier Said and many more.

Job Summary:

Firebird Music is seeking a Ad Ops Manager to provide execution and develop strategy via paid media to support the company’s various verticals: Ecommerce, Live Events, Recorded Music

Reporting to the Director of Revenue Operations, this individual will bring technical and operational savvy as well as executional excellence to deliver measurable value for Firebird Music and its partners, and standardize execution across priorities. They will operate across all major digital advertising platforms, and be expected to have functional knowledge of CRM — integrating audiences into campaigns and ingesting leads into a partner’s selected tools.

The most qualified candidate will have experience working in paid digital across social and programmatic, and the ability to plan & execute projects from conception to completion. They will also be able to communicate clearly & professionally with partners, and provide insight evaluating KPIs & ROI when it comes to building strategy and delivering results.

Key Responsibilities:

• Serve as a beacon of executional excellence in supporting and measuring paid media for event promotion, music releases, ecommerce, and brand growth
• Support Firebird with exemplary digital operation services and processes
• Collaborate with multiple teams to generate comprehensive media plans for frontline releases, ecommerce, ticket sales, and fanbase growth
• Manage pixels and manage first-party audiences on behalf of labels and artists for retargeting on releases and commerce campaigns
• Determine P&Ls for artist stores and optimize advertising efforts aggressively towards profitability
• Surface key insights and recommendations through analysis in awareness/brand marketing, consumption, consideration/intent, and conversions
• Generate reports and analysis on marketing impact and value
• Use quantitative analysis to develop deep understanding artist fans, and ideate strategic recommendations to improve the value of different audience segments
• Maintain tracking documentation to monitor campaign impact fan growth and and engagement across social, ecommerce, and CRM platforms

Qualifications:

• 2-4 years working in paid media for a record label, management company, or ecommerce heavy brand
• Track record of ideating, producing, and implementing innovative programs, campaigns, and processes that incrementally and materially increase revenue and profits/audience growth
• Experience with Meta Business Suite & Ads Manager, Google Ads/DV360 (for Search and Video), TikTok Ads
• Experience deploying platform tags via Google Tag Manager and setting up Google Analytics
• Previously managed advertising budgets of all sizes from end to end – planning, execution, and reporting
• Proficiency in spreadsheet/slide software (i.e. Excel/Google Sheets; Powerpoint/Google Slides)
• Work with integrity, respect, and persistent energy and enthusiasm with Firebird stakeholders
• Principled in approach to do what is best for the artists and label
• Must love music
• Strong presentation skills, and the ability to accessibly explain complex concepts around quantitative marketing observations, strategies, and recommendations
• Exceptional written and verbal communication skills

About Firebird:

Firebird is a next generation music company providing career and brand guidance to over 1,000 artists worldwide to help them develop and grow broader global audiences and build longer lasting, higher impact, more profitable careers.  Redefining the intersection of music, technology and finance, Firebird has rich expertise across the spectrum of artist management and intellectual property creation, from traditional endeavors like touring and recording, to cutting edge marketing and consumer product development, to emerging digital platforms from gaming to AI.  Firebird’s roster of partners includes some of the most important companies across the various aspects of the music landscape today including Red Light Management, Mick Management, Transgressive, Defected, Ntertain, Tape Room, Easier Said and many more.